Terms and Conditions

 

Welcome to Digital With Diya (“Company,” “we,” “our,” or “us”). These Terms and Conditions govern your use of our website, services, and any digital marketing solutions provided through our website.

By accessing or using our website and services, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our website or services.

1. About Us

Digital With Diya provides digital marketing services, including but not limited to:

  • Search Engine Optimization (SEO)

  • Social Media Marketing (SMM)

  • Content Marketing

  • Website Development

  • Google Ads Management

  • Facebook & Instagram Advertising

  • Email Marketing

  • Lead Generation Services

  • Online Reputation Management

  • Digital Marketing Consulting

2. Acceptance of Terms

By engaging our services, submitting an inquiry, or accessing our website, you confirm that:

  • You are at least 18 years old.

  • You have the legal authority to enter into a binding agreement.

  • All information provided by you is accurate and complete.

3. Service Agreement

All services are subject to a separate proposal, quotation, or agreement outlining:

  • Scope of work

  • Deliverables

  • Pricing

  • Timelines

  • Payment terms

Any additional work requested outside the agreed scope may incur additional charges.

4. Payments and Fees

  • All fees are quoted in the applicable currency agreed upon before project commencement.

  • Payments must be made according to the agreed schedule.

  • Delayed payments may result in service suspension or project delays.

  • Fees paid are generally non-refundable unless otherwise agreed in writing.

5. Client Responsibilities

The client agrees to:

  • Provide accurate information required for project execution.

  • Supply necessary access to websites, hosting accounts, social media platforms, and advertising accounts.

  • Review and approve deliverables in a timely manner.

  • Ensure all content supplied is legal and does not infringe any third-party rights.

6. Marketing Results Disclaimer

Digital marketing outcomes depend on numerous external factors beyond our control.

We do not guarantee:

  • Specific search engine rankings

  • Sales figures

  • Lead volume

  • Website traffic increases

  • Social media engagement levels

While we use industry best practices and proven strategies, results may vary.

7. Intellectual Property

Upon full payment:

  • Clients retain ownership of their business content and branding materials.

  • Digital With Diya retains ownership of proprietary processes, strategies, templates, and methodologies.

Any unauthorized reproduction, distribution, or resale of our proprietary materials is prohibited.

8. Third-Party Platforms

Our services may involve third-party platforms such as:

  • Google

  • Meta (Facebook & Instagram)

  • LinkedIn

  • YouTube

  • WordPress

  • Shopify

We are not responsible for:

  • Platform outages

  • Account suspensions

  • Policy changes

  • Advertising restrictions imposed by third parties

Clients must comply with the terms and policies of these platforms.

9. Confidentiality

Both parties agree to maintain the confidentiality of any sensitive business information shared during the engagement.

Confidential information will not be disclosed to third parties without prior consent unless required by law.

10. Limitation of Liability

To the fullest extent permitted by law, Digital With Diya shall not be liable for:

  • Indirect damages

  • Consequential damages

  • Loss of profits

  • Business interruption

  • Data loss

Our total liability shall not exceed the amount paid by the client for the specific service giving rise to the claim.

11. Termination

Either party may terminate services by providing written notice.

Upon termination:

  • Outstanding invoices become immediately due.

  • Work completed up to the termination date will be invoiced accordingly.

  • Access credentials and project assets will be transferred after payment clearance.

12. Website Use

Users agree not to:

  • Use the website for unlawful purposes.

  • Attempt to gain unauthorized access to systems.

  • Distribute malware or harmful code.

  • Copy or reproduce website content without permission.

13. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time.

Updated versions will be posted on this page with a revised effective date.

14. Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes arising under these terms shall be subject to the jurisdiction of the courts located in India.

15. Contact Information

If you have any questions regarding these Terms and Conditions, please contact:

Digital With Diya
Email: support@digitalwithdiya.com

By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

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